Contact Us

Report a Lost or Stolen ATM or Debit Card

Contact your branch during banking hours or call (800) 554-8969.


Make a Loan Payment

Mail loan payment to:

CWB Loan Servicing
P.O. Box 80233
City of Industry, CA 91716-8233

Overnight delivery (FedEx, etc.):

CWB Loan Servicing
Attn: Lockbox #80233
19935 E. Walnut Drive N
Walnut, CA 91789-2818


Online Banking Support

(805) 681-0979 or (888) 831-5295


Contact Your CWB Branch Office for the Following:

  • Customer service
  • To report a lost or stolen ATM or Debit Card
  • To report fraud
  • For general banking questions


Treasury Management - Business Applications Support

Phone: (805) 692-4435 or (844) 830-5346
Hours: Monday - Friday, 8am - 5pm
(Excluding Federal Holidays)


Manufactured Home Loans

Phone: (800) 569-2100
Hours: Monday - Friday, 8am - 5pm
(Excluding Federal Holidays)


Corporate Headquarters

Phone: (805) 692-5821
Hours: Monday - Friday, 8am - 5pm
(Excluding Federal Holidays)


Human Resources Department

Phone: (805) 692-5821
Hours: Monday - Friday, 8am - 5pm
(Excluding Federal Holidays)