Merger Information
Building a Stronger Community Bank for Central California
United Security Bank Clients
Important Client Information Guide was recently mailed to you.
Your banking relationship is important to us. With that in mind we have prepared a comprehensive Information Guide that includes details about our systems integration that will take place Friday, July 24, 2026 through Monday, July 27, 2026.
Client Information Guide
Quick Facts & Important Dates is included in the Information Guide for easy reference. Important updates will be added to this webpage as needed.
Click here to download Client Information Guide
Personal & Business Online Banking
We have prepared a comprehensive Online Banking Information Guide to provide you the tools needed to access the new system, to answer key questions and to prepare you for any action items to ensure a smooth transfer of your service before, during and after the conversion.
Click here to download Online Banking Information Guide
Financial Accounting Software Guides
- QuickBooks Online Conversion Instructions
- QuickBooks Desktop Conversion Instructions
- Quicken Conversion Instructions
Treasury Management Client Guides
- Positive Pay User Guide
- ACH User Guide
- Remote Deposit User Guide
- Remote Deposit Capture Installation Instructions (Windows)
Customer Service
Our knowledgeable team of banking professionals is available to assist you throughout the conversion process.
For questions prior to Monday, July 27, 2026, please call or visit your local Banking Center for assistance.
Effective, Monday, July 27, 2026, our Customer Service Department is available to assist you at (800) 298-1775 Monday through Friday, 8:30 a.m. – 5:00 p.m. or at customerservice@communitywestbank.com.
If you need additional assistance after the conversion, we will be available with extended hours to serve you: Monday, July 27, 2026 through Friday, August 7, 2026: 8:00 a.m. – 6:00 p.m.
Community West Bank Clients
We are pleased to welcome United Security Bank to Community West Bank. This merger strengthens our ability to invest in the communities we call home, while remaining true to our community banking roots.
For now, your day-to-day banking experience remains the same.
Community West Bank Quick Facts
Following system integration in summer 2026, you will benefit from:
- An expanded Central California footprint and greater resources
- Increased lending capacity and enhanced expertise
- Continued relationship-driven service
- Continue banking as you do today at existing Community West Bank locations.
- United Security Bank locations will not be able to process transactions until after systems conversion in summer 2026.
- You will see updated signage at United Security Bank locations through the coming months.
You should experience minimal disruption as a result of this merger. Advance communication will be provided for any updates. Our team is committed to answering your questions and providing the exceptional service you are accustomed to.